Welcome to my web shop Help with shopping! I'm here to explain how you can place an order, what payment methods I offer, and how you can use gift cards.
Browse and select the desired products.
Click on the button "Dodaj u košaricu".
When you're finished selecting, open your cart and check the items.
Click "Proceed to payment".
Enter your shipping and contact information - so you know where to send your order.
Select a payment method (details below).
Confirm the order and wait for confirmation – then I send the order for processing.
You can pay in several different ways, all to make your purchase as simple as possible:
I accept the most common credit and debit cards: Visa, MasterCard, Maestro and others (depending on the bank).
Paying by card is safe — all data is processed through a reliable and encrypted system, so your information is protected.
If you want to pay in installments, you can do so immediately when paying by card, if your bank supports it.
I enable you interest-free installment payment: the number of installments and conditions depend on the bank and type of card. (Example: Diners, Visa / Maestro have the option of up to … installments with certain banks.)
When choosing the installment option, the system will show you the available options and the number of installments - choose the one that suits you best.
If you have a gift card for the webshop, you can use it when paying.
In the cart or at the checkout step, select the option "Redeem gift card / voucher" (or similar, depending on the name at checkout).
Enter the code from the gift card and the amount of the card will be deducted from the total order value.
If the value of the gift card is not enough to cover the full amount, you can pay the difference with one of the other payment methods I offer.
I use secure payment systems, which means your card information passes through an encrypted connection.
Payment processing companies (gateways) adhere to high security standards (such as PCI DSS), which means your sensitive data is maximally protected.
Why is the war option not visible to me?
The ability to pay in installments depends on your bank and card type - some users may not have this option or the number of installments may be limited. Check with your bank or contact me.
Can I combine a gift card and payment in installments?
Yes, in most cases you can split the payment: part of the amount is covered by the gift card, and the rest can be paid in installments (depending on the bank's and system's terms).
How soon will I receive an order confirmation?
After you make or confirm payment, you will receive an email confirmation that the order has been received on my side. I then process the order and prepare it for shipping.
What if my gift certificate doesn't work?
If you have a problem entering the gift code (not accepted, error, not working), please contact me via info@ranko-ajdinovic.com I will check the status of the code and help you redeem it.
If you need additional help with your purchase — whether it's payment methods, gift cards, or anything else — feel free to contact me:
E-mail: info@ranko-ajdinovic.com
Phone: +385958302425
Customer support working hours: Mon-Fri 9am–5pm
